Credits & support
How do credits and generation costs work?
Review the studio’s cost and compare one-time packs and optional subscriptions.
What does a pack buy?
Single is $9.90 for 50 credits, Trio (Creator) is $24.90 for 150, and Party (Studio) is $59.90 for 400. Standard videos cost 25 credits at 480p, 50 at 720p or 100 at 1080p. Templates longer than 15 seconds cost 50, 100 or 150. Thus Single covers two standard 480p clips or one at 720p; longer templates use more. Check Pricing and the studio before paying.
Renewals, credit returns and money refunds
Subscriptions are optional and renew at the price and interval shown at checkout until cancelled in account settings. Subscription credits are issued monthly and expire at the end of the corresponding monthly cycle without rolling over. Annual subscriptions are paid for the full year upfront, but credits are issued monthly, not all at once. Cancellation stops future renewals and does not change the expiration rules for credits already issued. A failed job automatically returns its charged credits to your TrendSwap balance, not your payment card. A completed clip you dislike does not automatically qualify for returned credits or a cash refund. For duplicate charges, missing purchases or delivery problems, send support your order or video reference and consult the Refund Policy.
Check the exact cost
Credits pay for video generation. The required amount depends on resolution and template duration. The studio shows the cost before generation, so use that number rather than assuming every scene costs the same. Available resolutions depend on your purchase and the selected scene.
Choose a purchase option
The Pricing page lists one-time credit packs and optional monthly or yearly subscriptions. One-time packs do not renew and their credits do not expire. Review the current price, credits and plan terms on that page before paying.
Resolve a billing question
If a purchase does not appear in your account, check that you are signed in with the email used for the purchase. Send support your account email and order reference if it remains unresolved. Read the published Refund Policy for card-refund terms; no refund is promised by this guide.