Credits & support
Are my photos saved, used for AI training, and how can I delete them?
Understand photo retention, generation protection, permanent deletion and the limits of third-party processing.
What is stored and for how long?
Photos are stored to generate your requested video and support session recovery. They are kept for seven days by default. Photos used by a running generation are protected and kept until seven days after it completes or fails; reusing a photo can therefore extend its retention. Generated videos remain in My videos until you delete them. Download the files you want to keep.
Remove a selection or permanently delete a photo
Removing a photo selection only clears it from the studio. The cloud photo, its previews and email-reminder copies are deleted automatically when the retention period ends. To have it deleted sooner, email support@trendswap.app and we will delete it when no generation is using it. Delete generated videos separately in My videos. For full account erasure, email support@trendswap.app; required financial records may be retained.
Training and rendering-provider boundaries
The Privacy Policy says TrendSwap does not use personal portraits or generated videos to train, retrain or fine-tune public foundational AI models without express permission. Images and generation settings may be sent to rendering providers, whose retention follows their applicable terms. Deletion from TrendSwap storage does not promise immediate erasure of provider caches. No online service can guarantee absolute security; review the Privacy Policy before uploading sensitive images.