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Privacy Policy

How TrendSwap uses your portrait, account, and video information.

Last updated: 2026-10-12

Your photo and video

Selecting a photo first displays a preview on your device. Clicking the creation button uploads it to TrendSwap so it can be saved through sign-in and checkout. We use your portrait, the chosen video scene, and generation settings to create your requested video through a video generation provider.

Your personal portrait and finished video are available through your guest upload session or signed-in account. They are not added to the public community showcase automatically. A guest session cookie identifies your saved upload; signing in lets the creation request attach it to your account.

Account and payment information

We store account information such as your name and email, together with purchase records, video credit transactions, and generation status. Payments are processed by our payment provider. TrendSwap does not store your full card number.

Cookies and local storage

We use session cookies for sign-in and upload ownership. The studio may store your portrait reference in your browser to restore it after navigation. This reference is not the image itself. Removing browser storage may prevent recovery of a guest upload.

Service providers

Your portrait is transmitted to the video generation provider when you request a video. Hosting and payment providers process the information needed to operate the service. Provider copies and retention are governed by their own practices; removing a video from TrendSwap does not guarantee immediate removal from every provider system.

Removal and support

You can remove a finished or failed video from My videos, and remove an unused saved portrait from the studio. This removes its saved TrendSwap files. A job in progress must finish before removal. For account deletion, data access, or other privacy requests, contact support@trendswap.app.

Purchase and credit records may need to remain for payment reconciliation and support. We do not promise an automatic 24-hour purge of all account or billing data.